女子通过两个平台抢票，买到同一车次的两张票，12306回应

Group 1 - A user reported purchasing two tickets for the same train on different third-party platforms, believing that one ID could only buy one ticket for the same train [1] - The tickets were for the G7376 train departing on February 23 at 14:15, with one ticket showing a status of "refunded" after the user canceled it just one minute before departure, incurring a 20% fee [2] - The 12306 railway staff indicated that if two ticket orders are placed within a very short time frame, the system might allow such occurrences, but it typically restricts purchasing the same train ticket once one is confirmed [3] Group 2 - Since January 19, the 12306 platform has introduced a limited-time free refund service for mistakenly purchased tickets, allowing refunds without fees if done within 30 minutes of payment and more than 4 hours before departure [3]