取消自动续费仍被扣！酷狗音乐月投诉超700条

Group 1 - Consumers have reported issues with KuGou Music's automatic renewal system, leading to unauthorized charges and difficulties in obtaining refunds [1][3] - Over 700 complaints related to automatic renewal have been filed on the Black Cat Complaint platform in the past 30 days, with amounts ranging from a few yuan to several hundred yuan [3] - Many consumers did not receive clear notifications regarding automatic charges, with some reports indicating notifications were sent at inconvenient times, leading to prolonged unauthorized charges [3] Group 2 - A recent test of the KuGou Music app revealed a promotional offer for new VIP members at 1 yuan for the first month, followed by an automatic renewal fee of 15 yuan per month, with cancellation options not clearly outlined [4] - Legal experts have indicated that KuGou Music's automatic renewal terms may violate consumer rights if adequate notification is not provided, and unauthorized charges could be considered deceptive practices [5] - Consumers are advised to regularly check their payment platforms for automatic charges and retain evidence for potential disputes, while regulatory bodies are encouraged to strengthen oversight of such practices [5]