国网山西电力多措并举护航春节假期绿色出行

Core Insights - The State Grid Shanxi Electric Power Company successfully completed its charging service guarantee tasks during the Spring Festival, serving 110,600 electric vehicles and providing 2.56 million kilowatt-hours of charging power [1][3] Group 1: Charging Demand and Preparation - The Spring Festival period saw a surge in electric vehicle charging demand due to returning travelers and tourism, presenting challenges for charging service guarantees [1] - The company initiated preparations ahead of the holiday, focusing on 163 charging stations and 1,044 charging guns in high-traffic areas, completing 32 preparatory tasks and addressing 89 operational risks [1] Group 2: Innovative Solutions and Emergency Response - To alleviate peak charging pressure, the company deployed mobile energy storage vehicles, mobile generators, and emergency charging stations in high-traffic service areas [1] - Four emergency response points were established in regions like Taiyuan and Linfen, reducing fault handling time to under 28 minutes, with a 25% reduction in fault resolution cycles [1] Group 3: Technological Empowerment and Human Support - Technological advancements played a key role, with real-time monitoring and AI remote operation achieving over 99% success in remote fault resets, significantly reducing on-site repair frequency [2] - The company enhanced human support by assigning 127 maintenance personnel for 24-hour service at key charging stations, providing traffic guidance and charging assistance [2] - The "e-Charging" app was updated with a charging guide for electric vehicle users, offering traffic forecasts and information on available charging stations [2]