中国官方出台新规提升网络餐饮外卖“放心指数”

Core Viewpoint - The Chinese National Market Regulatory Administration has introduced two new food safety regulations aimed at enhancing the safety index of online food delivery services, ensuring consumers can order with confidence and clarity [1][2] Group 1: New Regulations - The new regulations focus on the responsibilities of online food delivery platforms and merchants, emphasizing the need for thorough qualification checks, information disclosure, process control, and issue resolution [2] - The regulations require that food delivery merchants must have a legitimate physical store, and their business activities, addresses, and qualifications must be consistent [2] Group 2: Market Context - As of the end of 2024, the number of online food delivery users in China is projected to reach 545 million, accounting for approximately 50% of the total internet users [1] - The rapid growth of the food delivery market has led to an increase in "problematic deliveries," necessitating more effective governance [1] Group 3: Key Emphasis - The regulations aim to create a transparent information disclosure system that allows consumers to understand what they are ordering, thereby enhancing their confidence in food safety [2] - The focus is on ensuring that the food delivery process is reliable, with a clear emphasis on the principle of "what is ordered is what is received" [2]