Core Viewpoint - The new regulations aim to enhance food safety responsibility among online food delivery platforms and operators, addressing issues like information transparency, "ghost restaurants," and consumer accountability in the rapidly growing online food service market. Group 1: Regulatory Framework - The State Administration for Market Regulation has introduced two new regulations to ensure online food service providers fulfill their food safety responsibilities [1][4]. - The regulations specifically target issues such as information transparency, "ghost restaurants," and the difficulty of holding online consumers accountable [2][3]. Group 2: Information Transparency - The regulations require online platforms to ensure that the names of food service providers match their physical storefronts and that they display their operating qualifications and actual addresses prominently [2][3]. - Platforms must also indicate if a food service provider does not offer dine-in services, ensuring that consumers are aware of the service limitations [2]. Group 3: Addressing "Ghost Restaurants" - "Ghost restaurants," which operate without proper qualifications and use deceptive practices, are a significant concern; the regulations mandate platforms to conduct substantive checks on the operating qualifications of food service providers [3]. - Platforms are required to verify the actual operating addresses and qualifications of food service providers at least every six months to ensure compliance [3]. Group 4: Consumer Accountability - The regulations mandate that platforms provide clear complaint and reporting links on the main pages of food sellers, facilitating consumer feedback on food safety issues [4]. - Penalties for non-compliance have been significantly increased, with fines reaching up to 200,000 yuan, and personal fines for platform leaders can be based on their previous year's income [4]. Group 5: Compliance and Marketing - Online food sellers must provide accurate information regarding food origin, ingredients, and other relevant details, prohibiting misleading marketing practices [6]. - The emphasis is on ensuring that food safety responsibilities are clearly defined and adhered to, promoting both quality and compliance in the online food market [6].
溯本清源整治“幽灵外卖”,新规来了
Xin Lang Cai Jing·2026-02-26 19:41