HSBC names generative AI a leading investment area

This story was originally published on CIO Dive. To receive daily news and insights, subscribe to our free daily CIO Dive newsletter. Dive Brief: Global banking firm HSBC named generative AI a key technology investment area during its Q4 2025 earnings call Wednesday. The financial services firm is scaling AI adoption across employee assistance, end-to-end process reengineering and customer experience, executives said.  “If you ask me, ‘Where is the biggest investment going into the new technology today,’ ...