Core Viewpoint - The announcement by Industrial and Commercial Bank of China (ICBC) regarding the revision of the "Electronic Banking Charter" aims to enhance customer experience and service quality, effective from April 1, 2026 [1] Group 1: Announcement Details - ICBC has revised and improved the "Electronic Banking Charter" to provide more comprehensive and high-quality services [1] - The revised charter will officially take effect on April 1, 2026 [1] - Customers can inquire about the changes through various channels, including customer service hotline, official website, and mobile banking apps [1] Group 2: Customer Options - Customers who disagree with the modifications to the charter can choose to cancel their electronic banking services during the announcement period [1] - If customers do not cancel or continue using electronic banking after the announcement period, they will be deemed to have accepted the changes to the charter [1]
工商银行对《电子银行章程》进行了修订完善