Appian CFO: AI Boosts Win Rates as Enterprises Automate Mission-Critical Workflows at TMT Conference

Tanjga pushed back on investor concerns that AI could disintermediate process automation platforms, arguing that customer conversations are focused less on replacing software and more on getting their first successful AI use case into production. He said enterprises are looking for AI that can run at scale inside operational workflows with high accuracy, which he described as challenging because AI is "probabilistic" and needs to operate within "deterministic" systems to deliver reliable outcomes in areas l ...