Winford Resort & Casino Manila Philippines Deploys Agilysys Hospitality Technology to Elevate Operations and Service

Core Insights - Agilysys, Inc. has successfully deployed its InfoGenesis POS system at Winford Resort & Casino in Manila, enhancing food and beverage operations across 11 venues and integrating with the Total Rewards System (TRS) for real-time data synchronization [1][3]. Company Overview - Agilysys, Inc. specializes in providing advanced hospitality technology solutions, including property management systems (PMS), point-of-sale (POS) solutions, and food and beverage inventory systems, aimed at improving operational efficiency and guest experiences [4]. Implementation Details - The Winford Resort & Casino, located in Manila's San Lazaro Tourism and Business Park, features a 22-story structure with 128 rooms and multiple dining and entertainment options. The resort transitioned from legacy POS systems to Agilysys InfoGenesis to support its high-volume operations [2]. - The InfoGenesis POS system allows for real-time connections between dining transactions and guest loyalty data, improving transaction speed, billing accuracy, and overall operational efficiency [3]. Benefits of the New System - Staff at Winford Resort & Casino have reported that the new system is intuitive, reducing training time and minimizing order errors. Key benefits include integrated rewards that allow guests to earn and redeem rewards seamlessly across the property [5]. - The implementation of InfoGenesis POS is part of Winford's strategy to invest in cutting-edge technology, reinforcing its position as a leading integrated resort and laying a foundation for future growth and innovation [3].