Harvard Business Review Analytic Services Survey, Sponsored by TriNet, Finds SMBs Accelerating AI Adoption and Embracing New Opportunities for Workforce Skill Development

Core Insights - The survey conducted by TriNet and Harvard Business Review Analytic Services indicates that 76% of small and medium-sized businesses (SMBs) expect to increase their use of AI in the next 12 months, reflecting a significant trend towards AI integration in operations [1][1][1] - Despite the anticipated growth in AI adoption, only 19% of respondents feel their organizations are well-prepared to recruit or develop the necessary AI skills, highlighting a capability gap [1][1][1] Key Survey Findings - 70% of respondents report that AI is driving the need for talent with human capabilities such as creativity, intuition, and discernment to work alongside AI [1][1] - 55% of respondents believe that experience using AI tools will be one of the most in-demand AI-related skills in the near future [1][1] - 56% of respondents expect challenges in determining which AI skills are actually needed within their organizations [1][1] - 49% anticipate changes in existing roles and responsibilities due to the integration of AI [1][1] - 56% of those surveyed expect that AI will necessitate different approaches to employee development and training [1][1] - Nearly half of the respondents (49%) foresee difficulties in training or upskilling existing employees on AI [1][1] - 37% expect challenges in evaluating candidates' AI skills and experience [1][1] - Despite these challenges, 79% of respondents agree that AI is driving the need to upskill existing talent [1][1] - The report emphasizes a growing focus on human-centered skills that AI cannot replicate, such as emotional intelligence and judgment, to ensure ethical and effective AI deployment [1][1]