PHH Mortgage Receives 2025 Fannie Mae Star Performer Award for Servicing Excellence

Core Insights - PHH Mortgage has been recognized as a STAR Performer by Fannie Mae for the fifth consecutive year, highlighting its excellence in mortgage servicing and operational performance [1][2]. Company Performance - As of December 31, 2025, PHH serviced or subserviced approximately 1.4 million loans with a total unpaid principal balance (UPB) of $328 billion, serving over 3,000 investors and more than 100 subservicing clients [3]. - In 2025, the company expanded its total servicing UPB by 9% year-over-year and achieved a 15% increase in owned mortgage servicing rights (MSR) UPB [3]. Recognition and Metrics - The STAR Performer recognition is awarded based on metrics such as General Servicing, Solution Delivery, and Timeline Management, comparing each servicer's performance against similar Fannie Mae loans [2]. - The company emphasizes a customer-first mindset and the integration of innovative technologies to maintain top-tier performance in the mortgage servicing industry [2]. Company Overview - Onity Group Inc. is a leading non-bank financial services company, with PHH Mortgage being one of the largest servicers in the country, providing a variety of servicing and lending programs [4]. - The company is headquartered in West Palm Beach, Florida, and has been operational since 1988, with a presence in the U.S., U.S. Virgin Islands, India, and the Philippines [4]. Upcoming Changes - Onity Group plans to rebrand its subsidiary, PHH Mortgage Corporation, to Onity Mortgage Corporation effective March 23, 2026 [5].