Consumers like bank BNPL, but lots of banks don't offer it
Key insights: Bank BNPL has higher consumer satisfaction, according to JD Power. What's at stake: The product has become more popular, particularly among young consumers. But many banks still don't offer the product. Forward look: There is an opportunity for banks to reach receptive BNPL customers through marketing. There's good news and bad news for banks in buy-now-pay-later lending. The good news is that banks offering the service are getting high marks from customers; the bad news is that many still don ...