T-Mobile angers customers as it quietly expands major device fee
T-Mobile has made it loud and clear, time and time again, that it isn’t afraid to raise prices, add fees, or restrict discounts, even if it leads to customer backlash. Despite recent struggles to retain loyal customers following several pricing adjustments, the carrier plans to pull that lever again, sparking blowback. Last year, T-Mobile angered customers when it raised prices for some of its legacy phone plans and later increased its Regulatory Programs & Telco Recovery fee, which customers pay on thei ...