Xin Lang Cai Jing·2026-03-31 03:18Core Viewpoint - The company emphasizes the importance of retail business as a long-term strategic focus, aiming for stable growth, improved structure, strong foundation, and enhanced quality and efficiency in 2026 [1][2]. Group 1: Digital Operations - The construction of a digital retail "brain" is nearly complete, enabling comprehensive operational processes from data collection to sales execution across both online and offline channels [1][2]. Group 2: Service Experience Enhancement - The company is committed to enhancing service experience for all customer segments by focusing on customer respect and solidifying foundational capabilities in customer service, product offerings, and management [1][2]. Group 3: High-Quality Development - The company plans to improve business structure as a mainline focus, particularly in consumer loan asset structure, while adhering to policy guidance and regulatory requirements to strengthen risk management and support the real economy [1][2].