Agilysys(AGYS) Businesswire·2024-01-09 13:00Industry Insights - More than one-third of adults expect to visit a casino in the next 12 months, indicating a strong potential market for the gaming industry [1] - The American Gaming Association Outlook highlights the competitive landscape with over 1,000 casinos available across the United States [1] Company Initiatives - Grand Casino Hotel Resort is investing in advanced hospitality technology from Agilysys to enhance guest experience and retention [1] - The investment includes a cloud-based application for restaurant reservations that allows patrons to choose their own seats, optimizing space utilization [1] - An award-winning point-of-sale (POS) system has been implemented to improve transaction efficiency and security across the property [2] - A contactless mobile self-service food and beverage ordering system has been introduced to enhance the ordering experience for guests [2] - The resort has adopted a commission-free web booking system for rooms and activities, promoting upselling of amenities [2] - An innovative procure-to-pay system has been implemented to enhance productivity and optimize vendor relationships [3] - A spa management application has been introduced to ensure an exclusive experience for guests while optimizing resource utilization [3] - A golf course management application has been developed to deliver personalized experiences and streamline operations [3] Operational Benefits - The integration of Agilysys solutions has improved both hotel and casino operations, allowing for seamless use of player club points and gift cards [3] - The technology investment has reduced the need for maintaining proprietary infrastructure, making it a cost-effective solution for the resort [3] - Agilysys emphasizes that technology empowers gaming and hospitality players to differentiate themselves in a competitive market [4]