iQor Drives Digital Transformation in Retail With NICE CXone

FT. LAUDERDALE, Fla.--(BUSINESS WIRE)--iQor, a managed services provider of customer engagement and technology-enabled business process outsourcing (BPO) solutions, is harnessing the power of the NICE CXone cloud-based platform to augment human service delivery through transformative CX solutions customized for leading retail, eTail, and e-commerce brands. In tandem with iQor’s Symphony [AI]TM generative AI ecosystem that is redefining the employee lifecycle through excellence in recruiting, development, ...