In a letter to employees, AT&T CEO apologizes for widespread outage, says some customers will receive credits

The CEO of AT&T on Sunday apologized for the widespread cellular outage that knocked out service for thousands of customers, saying some accounts will receive credits to compensate for the incident. "For the portion of consumer and small business customers most impacted by the outage, we are automatically applying an account credit to compensate them for the inconvenience they experienced," Chief Executive John Stankey wrote in a letter to employees. "We all know that our customers receive tremendous value ...