AT&T Says Carrier Will Reimburse Customers Hit by Last Week's Outage

Key TakeawaysAT&T said it would reimburse customers a full day of service for the carrier's more than 10-hour outage on Thursday last week.Chief Executive John Stankey said in a letter to the employees Sunday that the company's 2024 business objectives will be achievable even with the credit given to affected customers.Stankey said the outage was due to an “incorrect process” used when the company was working at expanding its network.AT&T (T) said it would reimburse customers a full day of service for the c ...