Chewy Leverages Autoship Subscription to Gain Share From Brick-and-Mortar

As online retail subscriptions gain share from physical stores, Chewy is leveraging its Autoship auto-fill program to win customers from its more traditional competitors.The company shared in a letter to shareholders accompanying its fourth quarter and full year fiscal 2023 financial results Wednesday (March 20) that its Autoship subscription program yielded highly positive results, generating about $8.5 billion in customer sales throughout 2023.“I’m incredibly excited about the company’s opportunities, we ...