Fiserv: Online Authentication Is ‘Moment of Truth' for Banks and Merchants

Jason Paguandas, vice president and general manager, merchant security and fraud at Carat from Fiserv , told Karen Webster that while the technologies may be changing, the password is still stubbornly in place, and for a reason. Paguandas also outlined some key principles guiding authentication of payments and commerce.“Authentication is the moment of truth for a customer,” he said, determining whether a merchant or financial institution (FI) can or will proceed with a transaction — or require more verifica ...