有用户反馈SU7定金不可退 小米汽车回应

Core Viewpoint - Xiaomi Auto has clarified its policy regarding non-refundable deposits for the SU7 model, stating that deposits can be refunded within 7 days unless the configuration is locked, which makes the deposit non-refundable [1] Group 1 - Xiaomi Auto received a total of 469 requests related to order cancellations and configuration changes as of March 29 at noon [1] - The purchasing process in the Xiaomi Auto app includes three prompts regarding the non-refundable nature of the deposit once the configuration is locked [1] - A pop-up notification appears during the final "lock configuration" step to inform users that the deposit will become non-refundable [1]