Genpact Ranked as Market Leader in HFS Research Inaugural Customer Experience Service Providers Horizon Report

Recognition underlines Genpact's expertise in customer experience and driving outcomes for clients by leveraging innovative AI solutions NEW YORK, April 18, 2024 /PRNewswire/ -- Genpact (NYSE: G), a global professional services and solutions firm delivering outcomes that shape the future, announced it has earned the highest ranking in the HFS Research Horizons report, "HFS Horizons: Customer Experience Service Providers, 2024." For the first time, HFS Research analyzed how the top service providers are supp ...