Rocket Companies Introduces Rocket Logic - Synopsis AI Tool to Analyze and Transcribe Calls, Personalizing Client Interactions

AI-based tool saves team members approximately 60,000 total hours annuallyDETROIT, April 23, 2024 /PRNewswire/ -- Rocket Mortgage, America's largest retail mortgage lender and part of Rocket Companies (NYSE: RKT), today unveiled its latest technology innovation: Rocket Logic – Synopsis. This new tool leverages generative AI to listen to, transcribe and search client calls, analyze sentiment and record client patterns and preferences, creating bespoke experiences for the company's millions of current and pot ...