Newsfilter·2024-04-26 11:10Core Insights - The 2023 ESG report from KE Holdings Inc. (Beike) emphasizes the company's commitment to sustainability and social responsibility, aligning with its mission of "admirable service, joyful living" and the principle of "being virtuous while seeking growth" [1] Group 1: Service Quality Assurance - Beike has maintained an authentic property listing rate above 95% for years, enhancing service quality in housing transactions, home renovation, and rental services [2] Group 2: Building a Harmonious Ecosystem - The company has established an autonomous system for co-governance with store owners, including the Store Owners Committee and the Regional Co-governance Council, to strengthen its platform infrastructure and promote industry transformation [3] Group 3: Professional Development for Service Providers - Beike offers tailored vocational training programs and structured career paths for service providers, with the "Erudite" Professionalism Examination conducted for 13 consecutive years, accumulating over 2.8 million participations [4] Group 4: Empowering Services with Technology - The company utilizes advanced technology, including AI assistants and AIGC home design products, to enhance service efficiency and improve consumer experiences [5] Group 5: Low Carbon Initiatives - Beike has focused on environmentally friendly advancements, saving nearly 200 million sheets of paper and reducing approximately 1,700 tonnes of carbon emissions in 2023 through initiatives like paperless operations and the use of VR and AI technologies [6]