Capital One and Walmart End Exclusive Credit Card Agreement

Group 1 - Capital One will no longer be the exclusive issuer of Walmart Consumer Credit Cards, ending their partnership established in 2019 [1] - Cardholders can continue to earn and redeem rewards, and previously accrued rewards will retain their value despite the partnership ending [1] - Capital One will retain ownership and servicing of the credit card accounts following the termination of the partnership [1] Group 2 - A federal judge ruled in March that Walmart could terminate its credit card partnership with Capital One early due to the bank's failure to meet service levels outlined in their 2018 agreement [2] - Walmart's lawsuit against Capital One, filed in April 2023, claimed that the bank did not fulfill customer care standards, leading to the decision to end the partnership [2] - The lawsuit highlighted critical customer care failures, including delays in posting transaction information and not delivering replacement cards within five days [3]