Presto Pilots Drive-Thru Voice AI at Taco John's

Core Viewpoint - Presto Automation Inc. is collaborating with Taco John's and Qu to implement the Presto Voice drive-thru pilot, aimed at enhancing operational efficiency and guest experience in the restaurant industry [1][4]. Company Overview - Presto Automation Inc. is a leading provider of AI and automation technology for the restaurant sector, focusing on reducing labor costs, improving staff productivity, and enhancing guest experiences [8]. - Taco John's operates nearly 400 restaurants across 23 states, making it one of the largest Mexican quick-service restaurant brands in the U.S. [7][9]. Technology Implementation - The Presto Voice system is designed to improve drive-thru staff productivity by minimizing order-taking time, allowing staff to focus on critical tasks and reducing labor costs [2]. - The integration of Presto Voice with Qu's unified commerce platform enables automated voice orders to be managed efficiently within Taco John's existing technology framework [3]. Pilot Program Results - The initial pilot location in Minnesota went live in April 2024, and due to its success, a second location in Wyoming is set to launch before August 2024 [5]. - Preliminary test results indicate improvements in service speed, order accuracy, and an increase in average ticket size driven by upsell opportunities [6]. Future Plans - Taco John's plans to roll out Presto Voice to its franchised locations following the completion of the pilot phase [7]. - The collaboration with Qu is expected to enhance the integration of AI into the order-taking process, improving overall operational efficiency [7].