Nice (NICE) Boosts Customer Experience With CXone Mpower

CXone Mpower seamlessly integrate copilot, autopilot and actions within the CXone ecosystem, harnessing proprietary AI technologies, such as continuous experience memory and CX awareness. Nice's Strong Portfolio Aids Prospect During the first quarter, it reported cloud revenues of $468.4 million, up 27% year over year. The company also saw a remarkable 200% year-over-year increase in AI deals in first-quarter 2024, highlighting the rising demand for AI-driven CX solutions. Nice's expanding portfolio is help ...