eGain named a Representative Vendor in the 2024 Gartner® Market Guide for Customer Service Knowledge Management Systems
Gartner(IT) GlobeNewswire News Room·2024-06-13 16:14SUNNYVALE, Calif., June 13, 2024 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), the AI knowledge platform for customer service, today announced that it has been named in the 2024 Gartner Market Guide for Customer Service Knowledge Management Systems. | --- | |---------------------------------------------------------------| | | | Guided assistance | | Portal / help center | | Customer journey orchestration Curation and contextualization | | Insight engine | | Knowledge graph | | Usage analytics | | Kn ...