信息无障碍动态（2024年第10期）

International Dynamics - The UN Human Rights Council unanimously adopted a resolution on accessibility construction proposed by China and 29 other countries, marking the first resolution on this topic by the UN[3] - The resolution emphasizes that creating an accessible environment is a hallmark of human civilization and essential for ensuring equal participation in social life for all[3] Central Dynamics - President Xi Jinping emphasized the importance of inclusive and foundational social welfare construction, urging local governments to actively address the needs of the people[4] - The 15th National Civil Affairs Conference highlighted the need to improve social assistance and welfare services, particularly for vulnerable groups including the elderly and disabled[5] Ministry Dynamics - The Ministry of Industry and Information Technology reported that over 90% of telecom business transactions are now conducted online, with video customer service reaching over 28 million users[6] - The Ministry of Civil Affairs announced that by the end of 2023, the elderly population aged 60 and above reached 296.97 million, accounting for 21.1% of the total population[9] Local Progress - In Jiangsu Province, the telecom management bureau is enhancing digital services for the elderly, focusing on improving network coverage and providing customized services for elderly care institutions[19] - Fujian Province launched a "Fuqing Hotline" that offers over 20 types of services for the elderly, serving over one million seniors[21]