提升客户体验：汽车行业销售增长新动力
Capgemini Research Institute·2024-12-02 09:15
Joining the race Automotive's drive to catch up with customer experience #GetTheFutureYouWant Joining the race: Automotive's drive to catch up with customer experience Ta b l e o f c o n t e n t s 2 Capgemini Research Institute 2024 Joining the race: Automotive's drive to catch up with customer experience 3 Capgemini Research Institute 2024 4 Joining the race: Automotive's drive to catch up with customer experience Compared with other industries, automotive offers a substandard customer experience (CX): • A ...