大模型在华为云数字化运维的全面探索和实践

Investment Rating - The report does not explicitly state an investment rating for the industry. Core Insights - The report focuses on the development of Huawei Cloud's intelligent operations and maintenance (O&M) through the integration of large models, aiming to enhance operational efficiency and decision-making capabilities in high-value, high-threshold scenarios [5][7][68]. Summary by Sections 1. Huawei Cloud Intelligent O&M Development Path - The evolution of Huawei Cloud's AIOps is outlined from single-point solutions to complex and automated systems, with a timeline from 2018 to 2024 [5]. 2. Large Model Empowerment for O&M Planning - The planning emphasizes high-value and high-labor scenarios, leveraging large models to improve operational efficiency [6][7]. 3. Challenges and Solutions for O&M Large Models - Four main challenges are identified: insufficient data quality, hallucination issues with large models, difficulties in logical reasoning, and slow business application effectiveness. Six solutions are proposed, including data enhancement and multi-touch integration [15][18][44]. 4. Summary and Future Planning - The report concludes with a vision for a digital assistant driven by large language models (LLMs) to enhance operational intelligence, indicating a shift towards more integrated and intelligent O&M solutions [68].