2025年企业采用生成式AI报告

Investment Rating - The report does not explicitly provide an investment rating for the industry Core Insights - The report highlights a significant gap between the potential of generative AI and its actual implementation within enterprises, with many organizations facing challenges in adoption and alignment [6][7][51] Summary by Sections Voices of AI Adopters - A survey of 1,600 knowledge workers, including 800 C-suite executives and 800 employees, was conducted to understand the state of generative AI adoption [14][15][17] Key Findings - 88% of employees and 97% of executives report benefiting from generative AI, yet 72% of C-suite executives acknowledge facing challenges in the adoption process [26][27][51] - There is a disconnect between employees and executives regarding the success of AI implementation, with only 45% of employees feeling their company has been successful compared to 75% of executives [29] Widespread AI Optimism - 90% of employees and 93% of executives express optimism about their company's approach to generative AI, driven by factors such as revenue opportunities and employee interest [37][39] Generative AI Adoption Challenges - Key challenges include internal alignment issues, employee dissatisfaction with AI tools, and a lack of effective change management processes [27][28][30][32] - 41% of Millennial and Gen Z employees report sabotaging their company's AI strategy due to concerns about job security and tool quality [30][67] Strategies to Maximize the Potential of Generative AI - The report suggests formalizing a generative AI strategy, nurturing AI champions within organizations, and selecting the right vendors to support AI initiatives [82][87][97] - Companies that invest more significantly in generative AI see a 40 percentage-point gap in success compared to those that invest less [86] Traits of Supportive Technology Partners - Executives express dissatisfaction with their current generative AI vendors, indicating a need for better support in areas such as security, user experience, and integration [106][113] The Path to AI Transformation - Successful AI transformation requires deep integration of AI into all functions, empowering employees, and choosing the right technology partners [114][116]