数字政府一体化建设白皮书（2024年）

Policy and Framework - The State Council's "Guiding Opinions on Strengthening Digital Government Construction" emphasizes the need for integrated digital government construction, focusing on technology, business, and data integration[3] - The "14th Five-Year Plan" outlines key tasks for digital government construction, including public data sharing, co-construction of government information systems, and improving digital government service efficiency[19] - The "National Integrated Government Big Data System Construction Guide" provides a detailed blueprint for digital government construction, emphasizing unified management and data sharing[19] Service Integration - The "One Thing Done Efficiently" initiative has become a key driver for optimizing government services, with many regions establishing online service zones for streamlined processes[12] - By 2023, all provinces and cities above the prefecture level had established urban operation management platforms, enhancing grid-based management and intelligent services[12] - Over 80% of regions in China use WeChat or Alipay mini-programs to provide government services, with 31 provinces and Xinjiang Production and Construction兵团 having completed integration with the national government service platform[22] Data and Technology - The national integrated government big data platform has connected 52 departments and 32 regions, with over 2.06 million resources and 48.47 million service calls by the end of 2023[58] - Public data open platforms have seen a 32-fold increase in downloadable datasets, from 1.5 billion in 2019 to over 48 billion in 2023[27] - Large models integrating big data, IoT, AI, and digital twin technologies are expected to enhance government management and service efficiency, enabling proactive and intelligent decision-making[31] Infrastructure and Security - By 2023, over 70% of prefecture-level cities had established government cloud platforms, with the national e-government extranet covering 96.1% of townships[32] - A comprehensive security system is being developed to address terminal, network, cloud, data, and application security, ensuring the stable operation of digital government platforms[34] - The "Three Major Shifts" in digital government construction include transitioning from fragmented to unified mechanisms, from segmented to integrated services, and from passive to proactive technological responses[16]