Workflow
速递|AI口音重塑功能提高26%销售转化,语音AI掀起职场口音标准之争
Z Potentials·2025-03-27 04:25

Core Insights - Krisp has launched a new feature that utilizes AI to change users' accents during calls, initially focusing on helping Indian speakers sound more American [1][4] - The accent conversion process retains the speaker's original voice while modifying phonemes to match the American accent [1] - The feature has been tested in enterprise environments, showing a 26.1% increase in sales conversion rates and a 14.8% growth in single booking revenue [4] Product Development - The feature is currently in beta testing and will soon be available on the Krisp desktop application, allowing users to activate it during or before calls [1] - The model is trained on thousands of voice samples covering different accents and dialects, and it creates a speaker's voice profile in real-time without pre-training [6] Market Positioning - Krisp's co-founder, Arto Minasyan, noted that the inspiration for the feature came from personal experiences with accent comprehension issues [1] - The decision to optimize for Indian accents is due to the significant representation of Indian professionals in the global STEM workforce, with plans to support more accents, including Filipino, in the future [4] Competitive Landscape - Other startups, such as Sanas, backed by GV, have already deployed similar technology on a large scale in call centers [5]