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京东:优先为所有骑手对象安排工作,超时20分钟外卖免单
券商中国·2025-04-21 03:46

Core Viewpoint - JD.com expresses strong opposition to competitors' "choose one of two" practices that force delivery riders to avoid accepting orders from JD, resulting in a potential income decrease of 16-25% for riders [1] Group 1: Support Measures for Delivery Riders - JD.com guarantees sufficient order volume for riders who have been banned by competing platforms to ensure their income does not decline [1] - The company plans to increase full-time rider recruitment from 50,000 to 100,000 over the next three months [1] - JD.com offers priority job placement for the partners of riders, such as full-time delivery or cleaning positions, to significantly boost household income [1] - The company commits to never forcing part-time riders to choose one platform, encouraging them to accept orders freely across platforms to maximize their income [1] Group 2: Customer Experience and Order Management - JD.com announces that all delivery orders exceeding 20 minutes will be free of charge starting today [2] - An emergency response team has been established to address delivery speed issues within the week [2]