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L.A. fire victims say repeated insurance adjuster changes are delaying recovery efforts
NBC News·2025-06-27 01:00

It's a house frozen in time. Gingerbread houses left on the kitchen table. A calendar still set to January.Makes me sad. Stephanie Newport's Aladina home hasn't changed since January 7th, the day she evacuated from the Eaton fire, which you can see here burning through part of the house, causing significant smoke damage, leaving her stuck in what she describes as an insurance nightmare. [Applause] Sorry.Um, I mean, my community is pretty much gone. I am very grateful that the house is still there. However, ...