Wilkerson: We’re still in a soft freight market

Market Overview - Freight market remains soft, with demand still down compared to 2019 [1] - Customers are seeking clarity amidst trade and tariff uncertainties, leading to varied order behaviors [6][7] RXO's Performance & Strategy - RXO's gross profit per shipment increased by 7% sequentially, the largest increase in three years [1][2] - Every dollar of gross profit per load translates to over 1 million USD of EBITDA on an annualized basis [2] - RXO grew less than truckload (LTL) volumes by 45% in a down market [2] - RXO's big and bulky last mile deliveries increased by 17% year-over-year, despite market decline [3] - RXO leverages its technology platform, RXO Connect, to provide customers with visibility and capacity [4][5] - RXO positions itself to be agile and flexible, using technology to help customers make better decisions in response to market changes [7][8] Customer Focus - Growth in LTL is driven by existing customers who have experienced RXO Connect on the truckload side [4] - RXO Connect provides customers with complete visibility, more capacity, and savings, allowing them to focus on their truckload spend [4][5]