“AI lacks the emotional intelligence of humans”: Salesforce CEO
Yahoo Finance·2025-09-14 15:01

Large Language Models (LLMs) Capabilities - LLMs are primarily word models, excelling in tasks involving language processing [1] - LLMs function as advanced search mechanisms operating on finite datasets, enabling sophisticated data retrieval and transformation [2] Limitations of LLMs - LLMs lack genuine intelligence and the capacity for compassionate, loving, and emotional experiences comparable to human beings [3] - The current state of LLMs technology is far from replicating true human-like intelligence and emotional depth [3] Industry Perspective - The industry acknowledges the need for realistic expectations regarding the capabilities of LLMs, recognizing their strengths in word-based tasks [1] - The industry views LLMs as a form of super search or advanced search, emphasizing their data-driven nature [2]

“AI lacks the emotional intelligence of humans”: Salesforce CEO - Reportify