Rising Again: The Quiet Power of Resilience | Gigi Ng | TEDxUTAR Kampar

Business Challenges & Resilience - The company started with limited capital, facing initial hardships and self-doubt [1][2][3] - The company faced judgment as a woman in business, external doubts, and moments of wanting to give up [6][7] - The business experienced significant setbacks, including brand partnerships being abruptly terminated, resulting in questioning of reputation and contract losses worth hundreds of thousands of Singapore dollars [8][9] - The company encountered betrayal and breach of trust from a close friend and employee, which was more painful than business losses [12][13] - A strategic investor created pressure and uncertainty, leading the company to return the investment to uphold integrity [14][15] - The company lost more than half a million Singapore dollars after the pandemic, almost leading to closure [24] Key Turning Points & Opportunities - In 2012, an unexpected investment of 130,000 Singapore dollars from a stranger helped the company stay afloat [17][18] - In 2013, an invitation to Korea as a tea judge and participant in a competition and conference led to the establishment of own businesses and brand [19][22] - Despite considering closing the business, orders surged, leading to the appointment of distributors [24][25] Business Growth & Strategy - The company transforms tea into innovative beverages and products, becoming a tea partner of choice in the HoReCa (hotel, restaurant, cafe) and retail industry across Asia [27] - The company currently has a presence in more than eight countries and aims to expand to 35 countries in five years [29] - The company emphasizes the importance of resilience paired with agility to create opportunities, and faith paired with action to bring miracles [28]