Okta CEO on the hidden dangers of AI agents in the workplace

Industry Trends & Dynamics - The current AI revolution is considered the biggest platform shift since the internet, surpassing mobile and social media in scale [10] - The rapid pace of innovation, particularly in AI, is both exciting and unnerving, requiring companies to balance their existing strengths with necessary changes [9][13] - Customers now expect innovation, security, and control when adopting new technologies like AI agents [21][22][23] - Voice technology is becoming increasingly important, especially in customer support, due to advancements in AI and voice models [27][28][29] Okta's Strategy & Focus - Okta is focused on the concept of an "identity security fabric" to comprehensively cover all identities, use cases, and resources within a company, ensuring security across the board [14][16][41] - Okta aims to consolidate the identity vendor landscape, arguing that companies can achieve cost reduction, improved security, and easier deployment of new technologies by consolidating on identity [36][37][39] - Okta is adapting to the agentic revolution by integrating agents into its identity security fabric, providing governance, visibility, and control for these agents [17][18] - Okta emphasizes the importance of a consistent strategy focused on identity, adapting to new technological revolutions while maintaining its core message [45][46] Cybersecurity & Risks - Cyberattacks are increasingly identity-based, highlighting the need for better identity systems and industry cooperation to mitigate risks [39][55] - Critical infrastructure and newly automated processes are particularly vulnerable to cyberattacks, requiring increased investment in security measures [57][59]