Charter CEO: 'Customers don't trust the cable company'

I think together we need to be doing more in terms of making sure the customer is aware and again third time you're on it. Uh that was impressive. Uh but we also take responsibility for that meaning hey you're a charter subscriber you have access to all of ESPN now go in authenticate and so you're going to start to see more of that.our our number one issue that we have right now with everything that Rich presented and and granted we hadn't really started marketing it until we felt like we had the user exper ...