ServiceNow CEO Bill McDermott goes one-on-one with Jim Cramer

Financial Performance - ServiceNow reported 22% revenue growth and a 56% earnings beat [2] - ServiceNow management raised nearly every line of their full-year forecast [2] - ServiceNow had 103 deals north of $1 million in net new ACV, 10 deals above $10 million, and 3 deals above $20 million [7] AI and Platform Strategy - ServiceNow is positioning itself as the AI platform for business transformation, connecting to all clouds, language models, and data sources [6] - ServiceNow's AI platform is built on Nvidia's Neatron and delivers large language model intelligence at a fraction of the size and cost [8] - ServiceNow's AI platform builds AI-powered supply chain workflows, providing real-time visibility and predictive capabilities [9] - ServiceNow has seen a 55x improvement in the number of assists in just a few short months [10] - ServiceNow integrates with hyperscalers and large language model providers, focusing on enterprise AI which is different from consumer AI [11][13] - ServiceNow is designed to run across all functions, offering a single AI platform for business transformation [15] Market Positioning and Future Growth - ServiceNow is playing a "one-of-one" game and winning, offering a seamlessly integrated platform that others don't [17][16] - ServiceNow is splitting its stock five-for-one to make it more accessible to individual investors [18][20] - ServiceNow has been growing at 50%+ for a decade straight [20]