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Forbes·2025-11-18 20:48
“If you don’t get started with a goal, if you just give people tools, you’re not going to see the impact.”Damon Lockwood, VP of Intelligent Automation and Customer Service Strategy at Pega, spoke about finding the ROI when scaling tech at the 2025 #ForbesCIO Summit. https://t.co/xLXL1E8MRl ...