X @The Economist
Giving people precise instructions on how to behave when a shopper is close by risks making grumpy workers even grumpier. Target’s new customer service programme could backfire in three ways https://t.co/CieA3egnwE ...
Giving people precise instructions on how to behave when a shopper is close by risks making grumpy workers even grumpier. Target’s new customer service programme could backfire in three ways https://t.co/CieA3egnwE ...