How Brené Brown and Lumen CEO Kate Johnson Sparked This Telecom Comeback | WSJ Leadership Institute
WSJ News·2025-12-01 11:00

Transformational change is a collection of paradoxes that are incredibly painful to lead through. And the first is if you need to scale up people, you may not need transformation. If you need to deeply change mindsets, then you may be looking at not what people are doing, but how people are thinking about their work. >> So they were playing not to lose for so long and we needed to pivot to a play to- win mindset. That's about taking risk. It's about learning. It's about resilience and courage and getting in ...