Identifying problems before systems change | Jeffrey Olsen | TEDxNightingale College

Bruno Bethleheim wrote in his book the uses of enchantment every transformation demands as its price the death of the old self. When I started at Dyingel College in 2017 we served a population of just over 300 students. This year, we're projected to surpass 10,000.Nearly every system, form, process, or structure created to support the population when I started has been restructured, reimagined, or even innovated out of operations as we've grown. At each moment of innovation, we have paused to consider what ...