Employers say AI makes workers faster — but it's also creating 'friction or mistrust,' report finds
CNBC Television·2026-03-16 20:00
New research reveals a tension between employers and employees over AI deployment. Metife's 24th annual US employee benefit trend study found twothirds of HR decision makers surveyed say AI is creating new points of friction. 80% of these employers say AI tools are part of everyday tasks and 83% say it helps their employees work faster.But employees feel under pressure. 61% say they're worried about the ethical and safety risk of AI use, including bias, misinformation, and lack of accountability. 59% are co ...