How Listening Could Revolutionize Healthcare | Beth Krause

Hello everyone. Can I ask you a question. Have you ever had a bad hair day. What about a no hair day.Well, let me tell you about a time when I was 29 years old and a mother of four small children. I received um news, three small words that no one ever really wants to hear and that is you have cancer. Yep.This is me with my brother. You probably don't recognize me because I have hair now, but in that moment, my world went into a tail spin. I was thrust into tons of appointments, decisions, and treatments.But ...