911 dispatcher’s surprise retirement sendoff goes viral

Tonight, you'll sign in for your last shift. >> For 30 years, dispatcher Haley Franklin was a trusted voice on the other side of the phone, answering 911 calls in Stanley County, North Carolina. >> What's your name.>> The job meant decades of 12-hour shifts. >> Station brush fire strike >> helping people in some of their hardest moments. But on her last day, when her final calls came in, the voices on the other end were familiar.This is your first born. For over 30 years, your voice guided strangers through ...