Engagement Is an Outcome, Not the Game | Tom Daniels | TEDxBGSU

In my research, every organization eventually faces a time that reveals whether employee engagement is cultural or cosmetic. For me, that started on a cold Tuesday afternoon. I was in my office wrapping up for the day. I had just reviewed my presentation notes one last time before heading home for the day.You see, the next day I was scheduled to travel to Cleveland to speak at an HR conference. The organizers expected very strong attendance, so they asked me to speak twice, both Thursday and Friday. I was e ...